Shipping policy
SHIPPING & DELIVERY POLICY
Last Updated: September 18, 2026
Shipping & Delivery Policy
AdLink Enterprises delivers products through third-party courier and logistics providers.
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1. Order Processing
Orders are generally processed after payment and order details have been confirmed.
Customized, printed, fabricated and made-to-order products may require additional production time.
The applicable estimated processing or delivery timeframe may be communicated on the product page, checkout, quotation or directly by our team.
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2. Delivery Areas
AdLink may deliver products across Pakistan through available courier and logistics partners.
Delivery availability may vary depending on:
* Product type
* Product size
* Destination
* Courier coverage
* Weight
* Fragility
* Special handling requirements
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3. Courier Selection
AdLink may select the courier or logistics provider appropriate for the order.
Customers may not always be able to select the courier.
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4. Delivery Charges
Delivery charges may be:
* Included in the product price
* Calculated at checkout
* Added separately
* Communicated in a quotation
The applicable delivery charge will be communicated before or during order confirmation.
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5. Delivery Delays
Estimated delivery times are not guaranteed delivery dates.
Delays may occur because of:
* Courier operations
* Weather
* Traffic
* Public holidays
* Natural events
* Incorrect address or contact information
* Customer unavailability
* Remote-area delivery
* Security or logistical restrictions
* Other circumstances beyond AdLink’s reasonable control
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6. Failed Delivery
If a courier is unable to deliver because:
* The customer is unavailable
* The address is incorrect
* The phone number is unreachable
* The customer refuses delivery
* Multiple delivery attempts fail
additional delivery charges may apply where the courier charges AdLink for re-delivery.
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7. Damaged Deliveries
Customers should inspect packages upon delivery where possible.
If the package or product appears damaged, customers should document the condition with photographs and contact AdLink as soon as reasonably possible.
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8. Customized Products
Customized, printed and fabricated products may require additional production time.
Production time may begin after:
* Payment confirmation
* Artwork approval
* Specification confirmation
* Required customer information being received
depending on the particular order.